Is your Customer Experience Disjointed?

Posted on:

March 7th, 2023

Posted in:

Solving Business Challenges With Data

A good Customer Experience is a key consideration across all business sectors in 2023. Is your CX optimised for revenue generation?

Disjointed Customer Experience_Data Problem

Is your Customer Experience As Hyper-Personalised Across Touch Points as the Modern Consumer Expects?

The modern consumer, be that individual or within a B2B setting expects a tailored and personalised approach.

Is a hyper-personalised experience possible for your customers, or is your data architecture too disjointed to enable this? A good Customer Experience is becoming ever more vital in modern business. Along with the need to identify services, products and values important to your customer. Without the facility to recognise your customer across channels gathering this kind of information this becomes impossible. Read more about why you should prioritise leveraging your data to drive future growth here.

Is It Possible To Recognise Your Customer Regardless of Channel?

Identifying your customer and related opportunities is key to maximising revenue potential.

Operational system integrations projects can be openings to improve data access and availability across your organisation, aiding data driven initiatives where your customers wants and needs are centre stage and highlight revenue generating opportunities. Learn more about how this can be done here.

A disjointed customer experience is a symptom of poor data accessibility and availability which can be resolved!

Many businesses accumulate enormous quantities of data, finding themselves data rich but insight poor.

Why not assess the scale of work required to optimise the accessibility & availability of your data? We can support you in this and help you release the commercial value your data holds. Get in touch.


For more on the wide array of symptoms of poor data access, quality and timeliness here, and how you can remedy these issues to drive performance and profitability within your business.

Contact us with any data related questions at info@clekt.co.uk or give us a call on +44(0)117 251 0064